@import "https://fonts.googleapis.com/css2?family=Figtree:wght@400;500;600;700&family=Fraunces:opsz,wght@9..144,600&display=swap";*{box-sizing:border-box}html,body,#root{height:100%}body{background:var(--bg);color:var(--text);margin:0;font:14px/1.5 Figtree,system-ui,-apple-system,Segoe UI,sans-serif}h1,h2,h3{margin:0;line-height:1.25}h1{font-size:22px}h2{font-size:16px}a{color:var(--accent)}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.muted{color:var(--text2)}.mono{font-variant-numeric:tabular-nums}.right{text-align:right}.row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.row.end{justify-content:flex-end}.stack{flex-direction:column;gap:14px;display:flex}.shell{min-height:100%;display:flex}.nav{border-right:1px solid var(--border);flex-direction:column;flex:none;gap:3px;width:210px;height:100vh;padding:18px 10px;display:flex;position:sticky;top:0}.brand-logo{width:120px;height:auto;margin:0 10px 14px;display:block}.brand-logo-large{width:200px;margin:0 0 8px}.brand{color:var(--accent);padding:0 10px 14px;font-family:Fraunces,Georgia,serif;font-size:24px}.nav a{color:var(--text);border-radius:10px;justify-content:space-between;gap:8px;padding:8px 10px;font-weight:500;text-decoration:none;display:flex}.nav a:hover{background:var(--surface)}.nav a[aria-current=page]{background:var(--mint);color:var(--accent);font-weight:600}.nav .who{border-top:1px solid var(--border);margin-top:auto;padding:10px;font-size:12px}.main{flex:1;min-width:0;max-width:1280px;padding:24px 28px 48px}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px;display:flex}.page-head p{margin:2px 0 0}@media (width<=760px){.shell{flex-direction:column}.nav{border-right:0;border-bottom:1px solid var(--border);flex-flow:wrap;width:auto;height:auto;position:static}.nav .who{border:0;margin:0 0 0 auto}.main{padding:16px}}.card{border:1px solid var(--border);background:var(--bg);border-radius:14px;padding:16px}.card+.card{margin-top:14px}.card-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.grid{grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:12px;display:grid}.stat{border:1px solid var(--border);background:var(--surface);border-radius:12px;padding:12px 14px}.stat-label{color:var(--text2);font-size:12px}.stat-value{font-variant-numeric:tabular-nums;font-size:22px;font-weight:700}.stat-note{color:var(--text2);font-size:12px}.stat-attention{background:var(--amber);border-color:var(--amberLine)}.stat-warn{background:var(--warnBg);border-color:var(--warnLine)}.stat-success{background:var(--mint);border-color:var(--mintLine)}.table-wrap{overflow-x:auto}.table{border-collapse:collapse;width:100%;font-size:13px}.table th{text-align:left;color:var(--text2);border-bottom:1px solid var(--border);white-space:nowrap;padding:8px 10px;font-weight:600}.table td{border-bottom:1px solid var(--border);vertical-align:top;padding:9px 10px}.table tr.clickable{cursor:pointer}.table tr.clickable:hover td{background:var(--surface)}.table td.right,.table th.right{text-align:right;font-variant-numeric:tabular-nums}.badge{border:1px solid var(--border);background:var(--surface);color:var(--text2);white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:600;display:inline-block}.badge-info{background:var(--sky);color:var(--skyText);border-color:var(--skyLine)}.badge-success{background:var(--mint);color:var(--accent);border-color:var(--mintLine)}.badge-attention{background:var(--amber);color:var(--amberText);border-color:var(--amberLine)}.badge-warn{background:var(--warnBg);color:var(--warn);border-color:var(--warnLine)}.btn{cursor:pointer;border:1px solid #0000;border-radius:10px;padding:7px 13px;font-weight:600}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--accent);color:var(--onAccent)}.btn-ghost{background:var(--bg);color:var(--accent);border-color:var(--border)}.btn-danger{background:var(--warn);color:#fff}.field{flex-direction:column;gap:4px;min-width:160px;display:flex}.field label{color:var(--text2);font-size:12px;font-weight:600}.input{border:1px solid var(--border);background:var(--bg);border-radius:10px;width:100%;padding:7px 10px}textarea.input{resize:vertical;font-family:ui-monospace,SF Mono,Menlo,monospace;font-size:12px}.form-row{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.tabs{border-bottom:1px solid var(--border);flex-wrap:wrap;gap:4px;margin-bottom:16px;display:flex}.tab{color:var(--text2);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;align-items:center;gap:6px;padding:8px 12px;font-weight:600;display:flex}.tab-on{color:var(--accent);border-bottom-color:var(--accent)}.tab-count{background:var(--amber);color:var(--amberText);border-radius:999px;padding:0 7px;font-size:11px}.empty{color:var(--text2);margin:0;padding:18px 4px}.error-box{background:var(--warnBg);color:var(--warn);border:1px solid var(--warnLine);border-radius:12px;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;padding:10px 14px;display:flex}.overlay{z-index:50;background:#25302b59;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.dialog{background:var(--bg);border-radius:16px;flex-direction:column;gap:14px;width:min(460px,100%);padding:20px;display:flex}.dialog-body{color:var(--text2)}.toasts{z-index:60;flex-direction:column;gap:8px;max-width:min(380px,100vw - 32px);display:flex;position:fixed;bottom:16px;right:16px}.toast{border:1px solid var(--mintLine);background:var(--mint);color:var(--text);border-radius:12px;padding:10px 14px;box-shadow:0 6px 20px #25302b1f}.toast-error{background:var(--warnBg);border-color:var(--warnLine);color:var(--warn)}.photos{flex-wrap:wrap;gap:8px;display:flex}.photo{width:120px}.photo img{object-fit:cover;border:1px solid var(--border);background:var(--surface);border-radius:10px;width:120px;height:90px;display:block}.photo small{color:var(--text2)}.bubble{background:var(--surface);border-radius:14px;max-width:70%;padding:8px 12px}.bubble.user{background:var(--mint);align-self:flex-end}.chat{flex-direction:column;gap:8px;display:flex}.kv{grid-template-columns:180px 1fr;gap:6px 14px;margin:0;display:grid}.kv dt{color:var(--text2)}.kv dd{margin:0}.login{flex-direction:column;gap:14px;max-width:380px;margin:14vh auto 0;padding:0 16px;display:flex}.linkcard{all:unset;cursor:pointer;border-radius:12px;display:block}.linkcard:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.linkcard:hover .stat{border-color:var(--accent)}.chat-layout{grid-template-columns:minmax(0,2fr) minmax(220px,1fr);align-items:start;gap:16px;display:grid}@media (width<=800px){.chat-layout{grid-template-columns:minmax(0,1fr)}}.thread{flex-direction:column;gap:8px;max-height:60vh;padding:4px 2px 8px;display:flex;overflow-y:auto}.bubble{background:var(--surface);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:14px;max-width:82%;padding:8px 12px;line-height:1.45}.bubble small{color:var(--text2);margin-top:2px;display:block}.bubble.customer{align-self:flex-start}.bubble.team{background:var(--mint);align-self:flex-end}.bubble.bot{background:var(--sky);align-self:flex-start}.bubble.note{background:var(--sand);border:1px dashed var(--sandLine);align-self:center;max-width:100%;font-size:13px}.composer{align-items:flex-end;gap:8px;margin-top:10px;display:flex}.composer textarea{flex:1}